Receptionist - State Farm Agent Team Member
Full Time • Manhasset - NY
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
ABOUT OUR AGENCY:
I’ve been a State Farm agent for over 30 years, and in that time, I’ve built a business rooted in relationships, service, and a bit of personality. My path into insurance was an unexpected one, I have two brothers-in-law who became State Farm agents and introduced me to the business - but before that, I was actually a musical theater major at the University of Cincinnati Conservatory of Music! I’ve found creative ways to weave those performance skills into my business, whether it’s through customer engagement or team motivation.
I’ve been a State Farm agent for over 30 years, and in that time, I’ve built a business rooted in relationships, service, and a bit of personality. My path into insurance was an unexpected one, I have two brothers-in-law who became State Farm agents and introduced me to the business - but before that, I was actually a musical theater major at the University of Cincinnati Conservatory of Music! I’ve found creative ways to weave those performance skills into my business, whether it’s through customer engagement or team motivation.
My team currently includes an incredible office manager who’s been with me for half of my agency’s life — she’s experienced, organized, and keeps our office running smoothly. Alongside her are two fantastic team members who make the office a fun and friendly place for both customers and coworkers. We’re currently looking to add one more person to our close-knit group.
Our culture is relaxed but focused, centered on excellent customer service and teamwork rather than high-pressure sales. We take pride in maintaining our 5-star Google Review reputation and celebrate every positive review together. Mondays start with team meetings — a mix of weekend catch-ups and business planning — and we enjoy regular lunches, dinners, and even mini golf outings (families welcome!).
We’re very active in the community and participate in just about every local marketing event. After three decades, our name is well-known and well-loved in the area — and I’m proud to lead a team that represents that legacy with enthusiasm and care.
ROLE DESCRIPTION:
The Nancy Morris Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist-Customer Service Rep. No prior insurance experience or license is required to apply.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
The Nancy Morris Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist-Customer Service Rep. No prior insurance experience or license is required to apply.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations and outbound calling.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $40,000.00 - $54,000.00 per year
About Our Agency
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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